
You can enjoy a host of extra benefits when you climb until your heart (and arms...and fingers...and biceps!) are content here at Depot Climbing.
With our flexible monthly Unlimited Climbing Pass, for £51 pcm, you can make the most of all 9 Depot Climbing centres, whether you are bouldering at any of our bouldering centres or taking it vertical at our roped climbing walls, BIG Depot.
Terms & Conditions
10% discount on kitchen menu
Discount must be applied at point of purchase and cannot be applied retrospectively
Eligible products are pizza, paninis, chips, salads, breakfast pots
Free Tea / Americano / Espresso before 11am
This offer is not available on milk based drinks such as latte, cappuccino, flat white and hot chocolate. You can upgrade to one of these for £1.
Fruit and decaf tea options are available as part of this offer
1 Guest Pass per month
All Unlimited Climbing Pass members have 1 guest pass allocated to their RGP account per month
Only Unlimited Climbing members with no outstanding dues can use free guest passes. Anyone with outstanding dues will not be allowed to redeem this offer
These do not roll over to the next month and are lost if not used. There is no cash alternative or discount to these passes
Guest passes can only be redeemed against a brand new customer. They must not have visited any Depot before
The guest pass is for entry only and does not include hire or annual membership
Pay Monthly Terms and Conditions
1. Scope
Depot Climbing Leeds, Big Depot Climbing Leeds, Depot Climbing Manchester, Depot Climbing Sheffield, Depot Climbing Armley,and Depot Climbing Birmingham are trading names of the Yorkshire Climbing Company Limited (‘YCC’). Depot Climbing Nottingham is a trading name of the Sherwood Climbing Company (SCC).
In this document ‘Depot climbing centre’ refers to any of the climbing centres listed above.
It is a prerequisite of all payment options that the user is registered with an Depot climbing centre and complies with the Conditions of Use and Rules of any Depot climbing centre they are using.
Failure to comply with the Conditions of Use and Rules may result in exclusion without refund.
2. Payment Options
The following payment options are available at any Depot climbing centre.
2.1 Non-member entry
Users pay a fee each time they use a Depot climbing centre, this is a daily fee which allows re-entry on the same day
2.2 Member entry
You can purchase an Annual Membership Fee to get reduced Member day entry.
2.3 Punch card entry
Users can buy multiple entries upfront, ‘punches’. These are used when the user visits any YCC or SCC location. Each punch allows reentry
on the day it is used.
2.4 Concession entry
For customer’s that have an in date student card, or are over 60, they can get a reduced price on the payment options (Non-member entry, Member entry, Punch Card entry, Recurring Pay monthly membership). This price is only guaranteed while the customer is still a valid concession.
2.5 Recurring Pay monthly membership (EFT)
This membership option allows unlimited access to the Depot climbing centres at all times the centre is open to the public.
It is paid by credit or debit card by continuous payment authority. These memberships can be subject to a minimum term and recur monthly until cancelled.
3. Setting up the recurring pay monthly memberships
3.1 Recurring pay monthly memberships may be set up and paid for by someone other than the member, provided the member is already registered as a
competent climber or registered on the Rock Gym Pro system at a YCC or SCC venue.
3.2 The cardholder must be physically present at the centre to set up the continuous payment authority in person (recurring membership). Alternatively the recurring membership can be purchased through the Online Membership Sign Up through the Depot Climbing website.
4. Billing cycle
4.1 Recurring pay monthly memberships run month to month, starting on the first day of the month and ending on the last day of the month. We cannot bill on any other date of the month.
4.2 Payment is taken upfront, pro-rata from the purchase date to the last day of the month.
4.3 The first recurring payment will be taken on the first of the first complete month.
4.4 Subsequent payments will be taken on the first of each month.
5. Declined payments & changes of payment cards
5.1 Changes in account information or card details need to be notified to Depot climbing centre at least 7 days prior to the billing date by completing the online change request form on the Depot Climbing website
5.2 If payment is declined on the first attempt at billing, a second attempt will be made within a week. After this we will contact you to check your payment details and take the payment. If we are unable to contact you the outstanding payment will be added to the next instalment.
5.3 If a payment is declined a second time your membership may be terminated. Any outstanding fees will remain payable and no access will be allowed to any Depot Climbing venue until paid in full.
6. Minimum term
6.1 Minimum terms of pay monthly passes;
(a) Flexible pay monthly memberships have a 1 full calendar month minimum term. If started mid-month the following month must be paid for before any termination can happen.
(b) 12-month pay monthly memberships have a 12-month minimum term that cannot be cancelled unless the consumer's circumstances have changed. This is at the discretion of Depot Climbing. If the membership becomes impractical or unaffordable (i.e due to illness, injury, relocation, redundancy) the customer should inform Depot Climbing via the change request form on the website.
(c) 9-month student pay monthly memberships have a 9-month minimum term that can not be cancelled unless the consumer's circumstances have changed. This is at the discretion of Depot Climbing Centre. If the membership becomes impractical or unaffordable (i.e due to illness, injury, relocation, redundancy) the customer should inform Depot Climbing via the change request form on the website.
6.2 Cancellation within the minimum term will result in the remaining months’ payments becoming due immediately. Except as follows:
(a) Where Depot Climbing has notified the member of a price change during the minimum term.
(b) Where the customer has informed the Depot Climbing Centre via the change request form on the website that their circumstances have changed which make the use of a Depot climbing centre impractical or unaffordable (i.e due to illness, injury, relocation, redundancy).
6.3 Access to Depot climbing centres will not be permitted whilst there are outstanding amounts due.
6.4 After the minimum term of the pay monthly pass expires, the pass will automatically continue to roll over on the chosen fee indefinitely until the customer cancels through the ways described in point 7.
6.5 Any early termination is at the sole discretion of the Depot Climbing centre.
7. Cancellation
7.1 After the minimum term recurring memberships can be cancelled by completing the online membership change request form on the Depot Climbing website - the change request form can be completed at the customers local Depot Climbing centre or online on a personal device.
7.2 Notice of cancellation must be received by Depot Climbing at least 7 days before the first day of the billing cycle. Late notice will not take effect until the following bill cycle.
8. Transferring, freezing and refunding memberships
8.1 Memberships can be requested to be frozen by completing the online membership change request form on the Depot Climbing website. This can be done at any Depot Climbing centre or online on a personal device. Discretion on freezing memberships remains the decision of Depot Climbing.
8.2 Memberships cannot be transferred or refunded.
9. Price changes
9.1 Depot Climbing may change registration, entry and payment plan fees at any time. Changes will not be applied retrospectively.
9.2 We will notify our customers of any upcoming changes in prices by putting up notices on our website, in Depot Climbing centres and emailing membership holders in advance. Recurring pay monthly membership customers will be notified by email if they have opted in to receive these.
9.3 If the customer is registered as a concession and their situation changes (i.e no longer a student), the rate of dues will revert to the equivalent adult rate. Notice will be given of this change via email.
10. Storage and processing of payment information
Recurring memberships use a third party payment portal; Stripe, a certified PCI provider to store card details and take payments. Your payment details are not stored electronically by YCC in any form. Stripe is compliant with the GDPR legislation.
The prices you will be billed are:
Adults: £51 per month
Concessions: £43 per month
The prorated dues (what you pay today) are calculated by the system, so you will only be billed for the rest of the month rather than the whole billing period.
Billing dates are the 1st of the month.
